EDPnet Ratings

EDPNET

Rated by

EDPNET

Joined on

17/04/2012

In Use

more then 2 years

Posted on

18/04/2012


Installation
Ging vlot

Information
Duidelijke info

Reliability
Toch beter dan dan de twee grootste ISP's...

Speed
Kan beter

Support
Heb een probeempje gehad, na dik drie maanden was het van de baan. Blijkbaar had het probleem een grote moeilijkheidsgraad, omdat EDPNET het onnodig moeilijk maakte, maar denk dat aan het boekhoudsoftware lag.

Conclusion
EDPNET wil een betrouwbare partner zijn, die de klant in het mate van het mogelijke verderhelpt. Zij hebben een goed opvolgbaar ticketsysteem voor vragen/problemen. EDPNET heeft een probleem met geld: gegeven = gegeven.....

kevinclauwaerdt

Rated by

kevinclauwaerdt

Joined on

11/12/2009

In Use

1 to 2 years

Posted on

11/12/2009


Installation
very easy to set up

Information
very up to date and trustworthy

Reliability
very good !! stable !!

Speed
nice speed, low price, superb quality

Support
they even help you on personal base !!

Conclusion
if your looking for a companny that handle's you as more then a number, edpnet is the one they have heart for costumers, and that make's you feel special low price and high capacity, thats edpnet

michaeltorfs

Rated by

michaeltorfs

Joined on

09/03/2009

In Use

6 to 12 months

Posted on

09/03/2009


Installation
no problems, just wait for 3 weeks

Information
ok, I find what I need

Reliability
line is stable, though during 3 weeks had many problems, see speed

Speed
I pay for max24, I get 3.. And they don't want to help (unless I pay for a repair), a real shame! From the moment Dommel is online at my address, I leave EDPNET! First 3 months I got a good speed, then from one day to the other the line went dead, after many hours support calls (at least 12 full hours over a months time). The line was gruadually downgraded and became only stable at lower ADSL1 speed, while I'm paying for ADSL2+ technology.

Support
As I said in the speed part, 12 hours of calling with only as result a stable line, but heavily downgraded in speed. I had 3 weeks of almost no internet, they refused a credit note. They don't want to reapair the line, because 3mbit is still within spec they say. I pay for max24. What a shame. Always umbrella behaviour, they don't take responsibility for their customers. The fault is Belgacom and they can't help it, they say. I don't want to buy a service from a company that does not want the help their customers.

Conclusion
Stay away from EDPNET is my advice. I just have to swallow 3mbits when paying for max24. What a shame! If you have a problem, they will only point to Belgacom! They don't want to downgrade the service to max6 (the line only gives 3), because a signed a contract for a year. If I want to change after that period, I have to pay again an installation fee. Just crazy!

heselmans

Rated by

heselmans

Joined on

17/01/2009

In Use

6 to 12 months

Posted on

17/01/2009


Conclusion
Super provider.

Aegir

Rated by

Aegir

Joined on

10/11/2008

In Use

more then 2 years

Posted on

10/11/2008


Conclusion
A rather good provider with decent speed, and not too big download limits. All in all the best ISP i've ever had (and I've had tiscalinet, planetinternet, scarlet, belgacom), and for a very decent price.

Addow

Rated by

Addow

Joined on

05/05/2005

In Use

1 to 2 years

Posted on

28/07/2008


Installation
Using the wiki information, self-installation is a piece of cake.

Information
Basic and relevant information on the homepage, regular new abo updates. Using the EDPnet wiki pages you don't need extra info. The only bad thing for now: EDPmeter. Pff, the new online version is quite crappy. Just use ISPmonitor instead ^^

Reliability
Good and mostly reliable. Because EDPnet uses the FUP sometimes connection may be lost when very large amounts of bandwidth are used. A few weeks ago i had my first long time disconnection (for about 6 hours) because of a power failure in the Brussels'

Speed
I'm living in region Turnhout and i get a constant speed of 5000 kbps (615 KB/s) with peaks up to 650 KB/s. The upload speed is very sweet with a constant speed of 520 kbps (65 KB/s). I'm a loyal customer for about 2 years.

Support
Very friendly and helpful support.

Conclusion
I'm a customer for about two years and I'm very happy with the changeover from Skynet to EDPnet. EDPnet is a small (but growing) provider with little entourage using a simple and straight policy: Low cost, good performance and astonishing speeds for ADSL. A bandwidth of 40 GB is quite enough for actual needs, but extra GB's aren't that expensive if needed. I'm looking forward when ADSL2+ is activated in our region (end of august). On a scale of 0 to 10, EDPnet gets a 9/10. And i'm not complaining...

Overall Rating

Installation

4.44.44.44.44.4

Information

4.24.24.24.24.2

Reliability

4.34.34.34.34.3

Speed

3.73.73.73.73.7

Support

3.93.93.93.93.9

Conclusion

4.14.14.14.14.1