Telenet Ratings

frederikjan

Rated by

frederikjan

Joined on

11/03/2010

In Use

1 to 2 years

Posted on

11/03/2010


Conclusion
Tech support and accounting are horrible, but this is true for all ISPs. The shake combination is a great value-for-money product. Moving from FunkyShake to GroovyShake, hopefully the upload speeds will be better!

cruz_control

Rated by

cruz_control

Joined on

09/02/2010

In Use

more then 2 years

Posted on

09/02/2010


Conclusion
I'm very happy with my provider. Good speed/volume and very reliable.

SebaGuerrero

Rated by

SebaGuerrero

Joined on

06/11/2009

In Use

more then 2 years

Posted on

08/01/2010


Information
As many providers in Belgium the information is just enough, not more that necessary for you to get interested.

Reliability
Never had problems with speed or connection

Speed
Fast, very fast

Support
2 years ago I tried to buy additional traffic for a price that was inside my customer area - 30GB for 2,95 Euros. Took me 1 month to prove that this was really on my profile and just managed cause I did a print screen from the offer. Today I tried to change my plan to include TV & Telephone. Does not matter what I did during 2 years, the treatment is just as any other person. Disappointing...

Conclusion
Very good provider if you need basic and reliable connection. If you are mpre advanced user and need something more, I would think on an other provider.

MikeAanZee

Rated by

MikeAanZee

Joined on

04/11/2009

In Use

more then 2 years

Posted on

04/11/2009


Conclusion
Reliable and fast provider. I'm client for more than 7 years now, and only once broke down Modem needed to be replaced

Bumbula

Rated by

Bumbula

Joined on

28/07/2009

In Use

less then 1 month

Posted on

28/07/2009


Installation
The whole installation of the Internet took less then 45minutes.

Information
Once installed, you received a folder with all the usefull information.

Reliability
The internet is 24/7 on.

Speed
I get for what I pay.

Conclusion
Supertoll!

lippe

Rated by

lippe

Joined on

25/07/2009

In Use

more then 2 years

Posted on

25/07/2009


Conclusion
Very reliable, reasonably fast, but far too expensive provider

neguef

Rated by

neguef

Joined on

22/04/2009

In Use

more then 2 years

Posted on

22/04/2009


Conclusion
Just enough

KingKong

Rated by

KingKong

Joined on

05/05/2005

In Use

more then 2 years

Posted on

25/12/2008


Conclusion
Overal satisfaction is very high. However, in the rare (4 or 5 times in almost 10 years) cases where phone support is required, this is below standard.

CraftyByte

Rated by

CraftyByte

Joined on

05/05/2005

In Use

more then 2 years

Posted on

14/11/2008


Installation
I had to wait for 2 weeks until it all worked. And that AFTER a technician came to fix things...

Reliability
Almost no downtime

Speed
Like the speed... :p

Conclusion
Telenet Turbonet is a very good subscription if you want the speed and reliability.

Haig

Rated by

Haig

Joined on

13/07/2008

In Use

more then 2 years

Posted on

13/07/2008


Conclusion
Good service, nothing out of the ordinary.

chrisdl

Rated by

chrisdl

Joined on

13/07/2008

In Use

more then 2 years

Posted on

13/07/2008


Conclusion
Excellent!

CraftyByte

Rated by

CraftyByte

Joined on

05/05/2005

In Use

more then 2 years

Posted on

11/07/2008


Installation
The technician had no clue what he was doing. When he asked to install software on my pc (wich is not necessary), I friendly declined. After installation I had to wait 2 more days and phone 8 more times before an internet connection could be made.

Conclusion
Telenet is good for users who do not need any support or installation help.

Overall Rating

Installation

3.93.93.93.93.9

Information

3.33.33.33.33.3

Reliability

44444

Speed

44444

Support

2.52.52.52.52.5

Conclusion

3.83.83.83.83.8